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Fiber Success Story: Burton Productions
FIBER ENABLES LIGHTNING FAST CONNECTIVITY AND STREAMLINED BUSINESS OPERATIONS.
Business Challenge
Burton Productions is a digital cinema production and photography company based out of Missoula, Montana, producing content for web purposes, advertising, film, TV, and more. A stable, high-bandwidth internet connection is critical to their operations. However, their existing cable internet provider’s shared coax connection was not delivering consistent or adequate speeds.
“We’re dealing with files that are Terabytes in size. And if a client wants their files immediately, we have to transfer them to our internal devices first and then upload them online for our clients. And getting a Terabyte online that fast, most people don’t have to deal with that problem.”
– Erik Burton, Owner, Burton Productions
Blackfoot’s dedicated account executive, Jared Schmit, met with Burton and quickly learned that upload speed was their primary concern. Fiber was the perfect solution, and Blackfoot was working to bring fiber to the Stockyard complex where Burton Productions is located.
“We’ve always wanted fiber because we know what it can deliver and help us get our files online quicker. However, to get fiber, we would have had to pay upfront for the build, plus a pretty large monthly amount to maintain that connection. It was never feasible.”
– Erik Burton, Owner, Burton Productions
Our Solution
As part of a special business promotion, Blackfoot offered to help cover the cost of the fiber build for Burton Productions. Blackfoot has several active fiber construction projects throughout the state, including Missoula, Bozeman, Belgrade, and Anaconda, with a goal to connect more businesses. Helping cover the cost of the build allows more businesses to benefit from fiber optics at a reasonable price.
“Blackfoot completely changed the game for us because fiber became possible. We could afford it and they were offering packages that were right for our business needs. We don’t need to pay the most if we don’t need the most—and finally having that choice was pretty amazing!”
– Erik Burton, Owner, Burton Productions
The first phase of the project involved determining construction costs and bandwidth requirements for Burton. Blackfoot proposed 250M/100M service, 10 times faster than Burton’s existing connection. From there, it took roughly 60 business days for Blackfoot’s construction team to complete the build and turn up the fiber service.
The Result
Burton’s issues with latency and packet loss have been resolved. They have a hard-wired 10 Gigabyte fiber-optic connection and no longer experience any fluctuations in bandwidth. Plus, bandwidth can easily scale and be bumped up on the fly to assist with timely projects.
“The difference in service and quality of the connection is so noticeable, it’s almost unrealistic! And the nice part is also knowing that there’s still more there if we want it, so it could be faster. It’s 10x better than we had before—legitimately 10x faster—and we’ve been very happy, our clients are happy, and our jobs are getting done quicker.”
– Erik Burton, Owner, Burton Productions
Burton Productions also values Blackfoot’s approach to relationship management and providing direct access to our team of experts.
“When we’ve worked with Blackfoot, everyone seems like a family and that’s how we run our business. We’re all really close and like to get down to the nitty-gritty and be honest with each other. Finding another company that has the same types of values and relationships with their clients is really wholesome, and it gives us great confidence working with Blackfoot Communications.”
– Erik Burton, Owner, Burton Productions