What is a managed service provider?

According to the Gartner Glossary: “A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center.”

From Blackfoot’s perspective, our role as a managed service provider, or MSP, is to deliver expertise around the design and ongoing management of your enterprise business network connectivity, cybersecurity, and voice service. In other words, we deliver services for your business—such as SD-WAN, firewall, failover, VoIP, and more—and in addition, we provide ongoing management and support.

You can rely on our team of highly qualified experts who deliver managed services all day, every day for countless businesses across the region. Plus, benefit from 24/7/365 proactive maintenance and support. We are on the pulse of industry best practices and partner with leading technology providers to power our solutions.

Blackfoot also provides dedicated account management, so you have a sole point of contact for all your network needs. Building a relationship with our clients is our goal, so we can get to know your business, advise on the best solution, and provide direct access to experts who can help solve your problem and continue to move your business forward. Check out our infographic for an overview of our suite of managed services.